Empowering Business Conversations with Next-Gen CPaaS Solutions.

From WhatsApp Business API to Cloud Telephony—Marketnest Infocom provides secure, scalable, and seamless communication tools to help your business grow.

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Why Partner with Marketnest ?

Compliance Experts

We handle DLT registrations and WhatsApp template approvals for you.

Proactive Monitoring

We monitor delivery rates so you don’t have to.

Personalized Support

Dedicated staff who understands your business needs.

Our Core Services

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Voice Broadcasting

Deliver your message via automated voice calls. Perfect for reminders, alerts, or political/social campaigns where a human touch is needed at scale.

Key Benefit: Schedule thousands of calls simultaneously with “Press 1” feedback options.

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Managed Bulk SMS

Reach thousands of customers instantly. We provide high-throughput routes for promotional campaigns and informational broadcasts with deep focus on delivery rates.

Key Benefit: Full DLT registration assistance and sender ID management.

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Secure OTP Services

Speed is critical for security. We utilize high-priority, low-latency routes specifically for One-Time Passwords to ensure your users aren’t kept waiting.

Key Benefit: 99.9% delivery success rate for transactional authentication.

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Smart IVR

Never miss a business call. We set up professional multi-level IVR (Interactive Voice Response) systems that route calls to the right department seamlessly.

Key Benefit: Virtual numbers with call recording and real-time call logs.

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RCS

The future of SMS. Send interactive, branded messages with buttons, carousels, and high-res images directly to a user’s
native messaging app.

Key Benefit: Enhanced engagement rates with verified sender profiles.

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WhatsApp Business API

Elevate your brand with the world’s most popular messaging app. We manage your WhatsApp presence for automated notifications, customer support, and rich-media marketing.

Key Benefit: We handle the Green Tick application, template whitelisting, and setup.

Solutions by Industry

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Retail & E-commerce

Drive Sales and Post-Purchase Delight.

Order Lifecycle: Automated WhatsApp notifications for order confirmation, packing, and “Out for Delivery” status.
Abandoned Cart Recovery: Send gentle WhatsApp or SMS reminders with a direct “Complete Purchase” link to recover lost revenue.
Returns & Support: Handle return requests and common FAQs through a managed WhatsApp bot, reducing your support team’s load.

Banking & Fintech (BFSI)

Security at the Speed of Trust.

Instant OTPs: High-priority, low-latency routes for login and transaction authentication.
Real-time Alerts: Instant SMS notifications for every credit/debit transaction, low balance alerts, and fraud detection warnings.
Account Servicing: Provide mini-statements and balance inquiries via automated WhatsApp or IVR menus.

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Healthcare & Diagnostics

Streamlining Patient Care & Communication.

Appointment Management: Automated SMS/WhatsApp reminders to reduce “no-show” rates for clinics and labs.
Report Delivery: Securely send PDF lab reports or download links directly to the patient’s WhatsApp.
Telehealth Routing: Use Smart IVR to route patients to the right specialist or emergency desk instantly.

Education & EdTech

Keeping Parents, Students, and Staff Connected.

Critical Alerts: Instant SMS broadcasts for emergency holidays, schedule changes, or attendance alerts.
Fee Reminders: Automated payment links sent via WhatsApp to ensure timely fee collection without manual follow-ups.
Admission Enquiries: Use IVR to manage high volumes of admission queries during peak seasons.

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Real Estate

Turning Every Call into a Potential Lead.

Lead Capture: Use Virtual Numbers to track which marketing campaign is driving the most calls.
Virtual Receptionist: A professional IVR greeting that routes buyers to sales and tenants to maintenance.
Project Updates: Send immersive RCS messages featuring 3D project renders and site progress videos to prospective buyers.

Logistics & Supply Chain

Real-time Visibility Across the Miles.

Delivery Coordination: Direct Click-to-Call links connecting customers with delivery partners without revealing private numbers.
Milestone Updates: Automated RCS or WhatsApp updates when a shipment reaches a new hub or city.
Feedback Collection: Instant post-delivery surveys to monitor driver performance and customer satisfaction.

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Our 4-Step Managed Process

Scaling your business communication shouldn’t be a technical burden. At Marketnest Infocom, we’ve refined a four-stage managed process that takes you from initial strategy to high-volume delivery—handling all the compliance and technical setup in between.

Consultation & Strategy

We don’t believe in one-size-fits-all. Our process begins with understanding your specific business goals—whether it’s reducing “no-shows” with SMS reminders or automating sales via WhatsApp.

We identify: The best communication channels for your budget and the most reliable routes for your volume..

Regulatory & Technical Onboarding

The biggest hurdle for businesses is often the “red tape.” We take that off your plate.

We handle: DLT (Distributed Ledger Technology) registration, Sender ID approvals, and WhatsApp Business API whitelisting.

The Result: Your brand is verified and compliant with all telecom regulations from day one.

Tailored Implementation

Once the paperwork is done, we set up your workflows.

We configure: Your IVR menus, WhatsApp automated replies, and messaging templates.

Quality Check: We conduct rigorous testing on our partner platforms to ensure zero-latency delivery before you go live.

Proactive Monitoring & Scaling

Our job doesn’t end when the “Send” button is pressed.

We monitor: Delivery rates and route performance 24/7.

We optimize: If a route shows a delay, we switch your traffic to a backup high-priority route instantly. As your business grows, we scale your capacity seamlessly..

Testimonials

What our Clients Say?